Administrators cannot manually delete user accounts from DistillerSR. However, the desired accounts can be removed from Projects and subsequently removed by the DistillerSR Support Team.
- Un-assign any desired accounts from Projects by going to Users > Manage Users and clicking the Project Assignments button next to their username. Unselect all Projects to which they are assigned.
- Ensure their profiles are up-to-date by clicking the Edit button next to their username (e.g. First/Last Name, Job Title).
- Once these steps are complete, contact firstname.lastname@example.org with a list of usernames that you would like to remove from your subscription or organization in DistillerSR.