My Project contains duplicate references but they are not being detected by Duplicate Detection.

If your Project contains known duplicate references but they are not being detected in the Duplicate Detection tool, follow these steps to have them displayed:

1. Run Duplicate Detection with all default settings selected and on.
2. Run with Exact Match turned OFF.
3. Run with Abstract unselected in the "Check by" options.
4. Run with Author unselected in the "Check by" options.
5. Run with Title unselected in the "Check by" options.

If your duplicate references are not displayed by step 5, contact Support at support@distillersr.com.