DistillerSR Approved Sub-Processors
The following is a list of all approved Sub-processors that DistillerSR Inc. (formerly Evidence Partners Incorporated) uses to provide our Services that may process, store, or transfer Customer Data or Customer information. All Sub-processors used by DistillerSR Inc. may interact with limited personally identifiable information (“PII”). DistillerSR Inc. does not collect sensitive personal information.
Sub-processors integrated with DistillerSR Software:
|
Entity Name |
Purpose |
Safeguards |
Country Location(s) |
|
Amazon Web Services(AWS (US-East-1) |
Infrastructure platform used to supply our service |
Standard Contractual Clauses |
United States |
|
Pendo |
Telemetry and in-app communication tool. |
Standard Contractual Clauses |
United States |
|
Zendesk |
Support Ticket Management System Technical support live chat functionality |
Standard Contractual Clauses |
United States |
Internal business Sub-processors:
|
Entity Name |
Purpose |
Safeguards |
Country Location(s) |
|
Google Workspace
|
Emails, Calendars, Business Records/Document Storage, Video Conferencing |
Binding Corporate Rules |
United States, Europe as needed |
|
QuickBooks |
Accounting & Invoicing Software |
Standard Contractual Clauses |
United States |
|
SaaS Optics |
Metrics Tracker and Invoice Generation Software |
Standard Contractual Clauses |
United States |
| DocuSign
|
E-signature application, through which we create and send customer contracts and proposals. |
Binding Corporate Rules |
Canada, United States, Australia, and Europe |
|
PandaDoc (anticipated removal Q3) |
E-signature application, through which we create and send customer contracts and proposals |
Standard Contractual Clauses |
United States |
| SalesForce (and applicable add-ons)
|
Customer Relations Management tool (“CRM”) for marketing, sales, and contact information storage and processing. |
Binding Corporate Rules |
Canada and United States |
|
HubSpot (anticipated removal Q3) |
Customer Relations Management tool (“CRM”) for marketing, sales, and contact information storage and processing. |
Standard Contractual Clauses |
United States |
|
ChurnZero |
Customer Success Platform tool that integrates with Zendesk to monitor engagement with Customer Support. |
Standard Contractual Clauses |
United States and Ireland |
|
DataDog |
Track server telemetry, Application Performance Monitoring, server logging, Real- User Monitoring, and client-side error tracking. |
Standard Contractual Clauses |
United States |
|
Drata |
Security control monitoring and internal compliance audit readiness |
Standard Contractual Clauses |
United States |
|
Gong.io |
Sales communication analytic tool utilized for quality control and training purposes. |
Standard Contractual Clauses
|
United States and Germany |
| Triblio
|
Account Based Marketing tool (“ABM”) |
Standard Contractual Clauses |
United States and Ireland |
Optional Sub-processors:
|
Entity Name |
Purpose |
Safeguards |
Country Location(s) |
|
GuideCX
|
Customer Onboarding Software tool for managing and monitoring of Professional Service work, deliverables, milestones, and timelines. |
Standard Contractual Clauses |
United States |
|
Absorb |
Training and certification platform that users can purchase access to for self-directed learning. |
|
Canada, United States, Ireland, Australia, and China. |
| Chili Piper
|
Scheduling and routing software for B2B revenue. |
Standard Contractual Clauses |
United States |
If any of the above-listed “Optional Sub-Processors” are unacceptable, please contact privacy@evidencepartners.com to opt-out of its use and we will note your rejection in your file.
Comments
0 comments
Article is closed for comments.